top of page

Privacy Policy

Introduction
Welcome to Fluxio ("we", "us", or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.fluxio.co.uk (the "Site") and interact with our services.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
 
Interpretation and Definitions

Interpretation
The words with initial capital letters have specific meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.


Definitions
For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.

  • Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Fluxio.

  • Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website.

  • Country refers to the United Kingdom.

  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes data on behalf of the Company.

  • Third-party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.

  • Usage Data refers to data collected automatically, generated by the use of the Service or from the Service infrastructure itself.

  • Website refers to Fluxio, accessible from www.fluxio.co.uk.

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

 

1. Data We Collect
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Name

  • Email address

  • Telephone number

  • Address, including street, city, state/province, ZIP/postal code, and country

  • Company name

  • Job title

  • Any other information you choose to provide

 

Usage Data
We may also collect information on how the Site is accessed and used ("Usage Data"). This may include information such as:

  • Your Device's Internet Protocol address (IP address)

  • Browser type and version

  • Pages you visit on our Site

  • Time and date of your visit

  • Time spent on those pages

  • Unique device identifiers

  • Other diagnostic data

When you access the Service by or through a mobile device, we may collect certain information automatically, including:

  • Type of mobile device used

  • Mobile device unique ID

  • IP address of your mobile device

  • Mobile operating system

  • Type of mobile Internet browser used

 

Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to track activity on our Site and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
For more details, please see our Cookies Policy.
Information from Third-Party Social Media Services
You may have the option to register and log in through Third-party Social Media Services such as:

  • Google

  • Facebook

  • Instagram

  • Twitter

  • LinkedIn

If you decide to register through or grant us access to a Third-party Social Media Service, we may collect Personal Data associated with that account, such as your name, email address, activities, and contact list.
Data from Other Sources
We may supplement the data we collect with information from public databases, social media platforms, and third-party data providers.
 

2. How We Use Your Data
We use the collected data for various purposes:

  • Service Provision: To provide and maintain our Service, including monitoring usage.

  • Account Management: To manage your registration and provide access to functionalities of the Service.

  • Contract Performance: For the development, compliance, and undertaking of purchase contracts for products or services you have purchased.

  • Communication: To contact you via email, telephone calls, SMS, or other electronic communications regarding updates or informative communications related to functionalities, products, or services.

  • Marketing: To provide you with news, special offers, and general information about other goods, services, and events unless you have opted not to receive such information.

  • Requests Management: To attend and manage your requests to us.

  • Business Transfers: To evaluate or conduct mergers, divestitures, restructuring, reorganization, dissolution, or other sale or transfer of assets.

  • Legal Obligations: To comply with legal requirements and protect our rights.

  • Other Purposes: For data analysis, identifying usage trends, and improving our Service and marketing efforts.

 

3. Legal Basis for Processing Personal Data
Under the GDPR, our legal bases for processing your Personal Data include:

  • Consent: You have given explicit consent for processing.

  • Contractual Necessity: Processing is necessary for the performance of a contract with you.

  • Legal Obligation: Processing is necessary to comply with legal obligations.

  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and marketing efforts, provided these do not override your rights and freedoms.

 

4. Data Sharing and Disclosure
We may share your Personal Data in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service and to contact you. This includes providers of:

    • CRM systems

    • Marketing platforms

    • Advertising networks

    • Sales management tools

  • For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of our business.

  • With Affiliates: We may share your information with our affiliates, requiring them to honor this Privacy Policy.

  • With Business Partners: To offer you certain products, services, or promotions.

  • With Other Users: When you share personal information in public areas, it may be viewed by all users and publicly distributed.

  • With Your Consent: For any other purpose disclosed when you provide the information.

  • Legal and Regulatory Authorities: To comply with legal obligations or protect our rights.

We do not sell or rent your Personal Data to third parties for their marketing purposes without your explicit consent.
 

5. International Data Transfers
Your Personal Data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses: Implementing contractual obligations approved by the European Commission.

  • Privacy Shield Frameworks: For transfers to the United States (where applicable).

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
 

6. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Legal and regulatory requirements

  • Accounting and reporting obligations

  • Resolving disputes and enforcing agreements

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period unless used to strengthen security or improve the functionality of our Service.
When we no longer need your Personal Data, we will securely delete or anonymize it.
 

7. Your Rights Under GDPR
As an EEA resident, you have the following rights regarding your Personal Data:

  • Access: Request access to your Personal Data.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your Personal Data under certain conditions.

  • Restriction: Request restriction of processing under certain circumstances.

  • Data Portability: Receive your Personal Data in a structured, commonly used format.

  • Objection: Object to processing based on legitimate interests or for direct marketing.

  • Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us at elliottnewton27@gmail.com. We may need to verify your identity before fulfilling your request.
 

8. Delete Your Personal Data
You have the right to delete or request assistance in deleting the Personal Data we have collected about you.
Our Service may give you the ability to delete certain information about you from within the Service. You may also contact us to request access to, correct, or delete any personal information you have provided.
Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
 

9. Security of Data
We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
 

10. Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us enhance user experience and analyze site usage.
Types of Cookies We Use

  • Necessary / Essential Cookies

    • Type: Session Cookies

    • Administered by: Us

    • Purpose: Essential for providing you with services available through the Website and to enable you to use some of its features.

  • Cookies Policy / Notice Acceptance Cookies

    • Type: Persistent Cookies

    • Administered by: Us

    • Purpose: Identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    • Type: Persistent Cookies

    • Administered by: Us

    • Purpose: Allow us to remember choices you make when you use the Website.

Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
 

11. Protection of Minors
Our Service does not address anyone under the age of 16. We do not knowingly collect Personal Data from minors. If you are under 16, please do not provide any Personal Data on our Site. If you believe we might have any information from or about a minor, please contact us to remove the information.
 

12. Links to Third-Party Websites
Our Site may contain links to external websites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
We strongly advise you to review the Privacy Policy of every site you visit.
 

13. Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
 

14. Law Enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
 

15. Other Legal Requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of users of the Service or the public

  • Protect against legal liability

 

16. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
We encourage you to review this Privacy Policy periodically.
 

17. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

 

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

bottom of page